Best Western Plus New England Inn & Suites

2253 Berlin Tpke, Berlin, CT 06037 US
View Map Reservations: +1-800-760-7718
2.5 Star Suburban Hotel
Best Western launches the We Care Clean program: The We Care Clean program expands upon the I Care Clean standards and the enhanced cleaning protocol already in place, and includes the implementation of measures to improve safety – such as the installation of social distancing floor decals and front desk partitions – as well as the enforcement of heightened and comprehensive cleanliness standards. Read More
Select Your Room:
05/31/2020 - 06/01/2020
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus New England Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Awesome stay overnight!"
Overall Score5.0/ 5
"Surprised" my significant other overnight with a stay at your Inn in Meridan, CT. It was awesome for both of us! The hot tub was fantastic, the staff were courteous and helpful! We'll be back sometime!
(Individual traveler, booked 1 room), from US flag
28-Sep-2019 Verified Review, stayed from Thu Sep 19 to Fri Sep 20 2019 at a $144.00 average nightly rate.
"Best traveler’s hotel."
Overall Score5.0/ 5
I dropped one of my Bluetooth EarPods down between the gap in the floor and lift. One of the managers insisted that he get a serviceman to retrieve it for me. I saw a woman who arrived after the hours of breakfast and instantly explode that her table of choice was dirty. Immediately a staff member apologized, cleaned it and then thanked her for letting her know that the table was dirty, to enjoy her breakfast and day! The cleaners cleaned exceptionally well everyday. I would know. I stayed for 31 days. There’s always parking, the gym has a weight machine, the snow gets cleared even between the cars. This place is more five star than the five star hotels.
(Long term stay guest, booked 1 room), from US flag
10-Mar-2019 Verified Review, stayed from Thu Feb 07 to Sun Mar 10 2019 at a $77.00 group rate (15% discount).

Summary of Verified Reviews

86
Very Good

Summary of 526 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 86/100 based on reviews from all travelers.

"Very good family hotel. Easily accessible by car and good for sightseeing. Great pool. Great room. Awesome vibe."

Location

95/100
42 reviews

"Great location with good access by car."

Value

91/100
30 reviews

"Best value for money. Fair breakfast prices."

Food

90/100
14 reviews

"Delicious food."

Service

89/100
146 reviews

"Professional, friendly service, and great reception and management."

Room

81/100
157 reviews

"Spacious, tidy rooms with great TV's." Beds are standard, but furnishings and room maintenance are lacking. Bathrooms are fine and very clean.

Breakfast

80/100
107 reviews

"Great and affordable breakfast."

Cleanliness

79/100
120 reviews

"Clean hotel facilities. Clean rooms and bathrooms." Pool in need of cleaning.

Amenities

75/100
29 reviews

"Great buildings but less impressive lobby area."

Pool

72/100
47 reviews

"Great but poorly cleaned pool."

Comfort

71/100
87 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds."

Vibe

71/100
24 reviews

"Excellent vibe and pretty inviting atmosphere." Entrance area is not particularly attractive. Modern Hotel. Awesome for families.

WiFi

64/100
7 reviews

"Regular internet service."

Rated 87/100 based on reviews from families.

"Great pool. Clean hotel facilities."

Location

96/100
6 reviews

"Great location."

Service

88/100
15 reviews

"Friendly service."

Cleanliness

78/100
11 reviews

"Clean hotel facilities."

Breakfast

77/100
14 reviews

"Tasty breakfast."

Room

73/100
13 reviews

"Great room. Average beds."

Pool

72/100
6 reviews

"Great pool."

Comfort

68/100
10 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds."

Rated 80/100 based on reviews from couples.

"Friendly service. Very comfortable."

Service

85/100
10 reviews

"Friendly service."

Cleanliness

82/100
7 reviews

"Clean rooms."

Breakfast

82/100
8 reviews

"Tasty breakfast."

Room

79/100
9 reviews

"Rooms are tidy, with decent beds."

Comfort

74/100
5 reviews

"Very comfortable with alright beds."

Rated 89/100 based on reviews from business travelers.

"Great reception. Clean rooms."

Room

79/100
5 reviews

"Great room."

Rated 83/100 based on reviews from all travelers.

"Very good family hotel. Easily accessible by car and good for sightseeing. Great pool. Great room. Awesome vibe."

Location

95/100
41 reviews

"Great location with good access by car."

Value

91/100
27 reviews

"Best value for money. Fair breakfast prices."

Food

89/100
11 reviews

"Delicious food."

Service

89/100
143 reviews

"Professional, friendly service, and great reception and management."

Breakfast

80/100
103 reviews

"Great and affordable breakfast."

Room

80/100
151 reviews

"Spacious, tidy rooms with great TV's." Beds are standard, but furnishings and room maintenance are lacking. Bathrooms are fine and very clean.

Cleanliness

79/100
118 reviews

"Clean hotel facilities. Clean rooms and bathrooms." Pool in need of cleaning.

Amenities

75/100
29 reviews

"Great buildings but less impressive lobby area."

Pool

72/100
46 reviews

"Great but poorly cleaned pool."

Vibe

71/100
24 reviews

"Excellent vibe and pretty inviting atmosphere." Entrance area is not particularly attractive. Modern Hotel.

WiFi

64/100
7 reviews

"Regular internet service."

Rated 87/100 based on reviews from families.

"Great pool. Great location."

Location

96/100
6 reviews

"Great location."

Service

88/100
15 reviews

"Friendly service."

Breakfast

78/100
12 reviews

"Tasty breakfast."

Cleanliness

78/100
11 reviews

"Clean hotel facilities."

Room

73/100
12 reviews

"Great room. Average beds."

Pool

72/100
6 reviews

"Great pool."

Comfort

67/100
8 reviews

"Beds are decent and generally comfortable."

Rated 79/100 based on reviews from couples.

"Clean rooms. Great reception."

Service

85/100
10 reviews

"Friendly service."

Cleanliness

82/100
7 reviews

"Clean rooms."

Breakfast

82/100
8 reviews

"Tasty breakfast."

Room

79/100
9 reviews

"Rooms are tidy, with decent beds."

Comfort

74/100
5 reviews

"Very comfortable with alright beds."

Review Semantics by TrustYou

Customer Reviews of Best Western Plus New England Inn & Suites

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
237
Very Good
109
Average
42
Poor
18
Terrible
19
true
Recent Reviews:
206joee
Ephrata, Pennsylvania
Went to many attraction place
Mar 15, 2020
Overnight stay in middle of CT. Most attraction place is located between Best Western. Went to MGM Springfield, MA, Mohegan Sun, XL Center. There plenty of restaurants nearby best westen... more »
Hardwick2020
Watertown, Massachusetts
Trip type:
Business
Accept No Less
Feb 22, 2020
The service is always great and these guys are a notch above most of the other properties. I always try to stay here with close access to ny pa and... more »
Soxrbest
Trip type:
Business
Business Analyst
Feb 17, 2020
Sara at the desk is a great example of good. Very professional and helpful. I have been using this hotel for quite some time and the experience is always the... more »
jameshI6741EA
Trip type:
Business
Great Place to Rest on Business!
Jan 22, 2020
Very nice hotel that neat, clean, safe and very hospitable. I've stayed here numerous times on business and my experience has always been very good! From a service standpoint, the... more »
956carrier
Trip type:
Business
Compliments to Sara- Front Desk
Jan 21, 2020
Sara is the Best!! Everytime I come to BW Berlin, CT Sara is always so positive and kind. She is bringing excellent customer service to Best Western Berlin, CT. She... more »
1-5 of 425 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

The centrally located Best Western New England Inn & Suites features upscale accommodations at a great value. All rooms feature one king or two queen beds and standard amenities include microwave, mini-fridge, indoor heated pool, complimentary wireless internet, cable TV with HBO, fitness center, coin-op laundry, and complimentary hot continental breakfast. There are numerous dining options nearby, as well as several shopping areas. We are conveniently located on the Berlin Turnpike in the geographic center of Connecticut and are within minutes to I-84, I-91, and Route 9.

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Free cribs/infant beds
  • Free local calls
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • Highchair
  • In-room climate control (air conditioning)
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Shower/tub combination
  • Television

Airport & Shuttle Information

20 Miles from Bradley International Airport (Hartford/Springfield BDL)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast is included with the stay.

Parking Info

Free parking. Parking lot.

Internet / WiFI

Free wireless internet.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Seasonality of Hotel Rates at Best Western Plus New England Inn & Suites

Rate fluctuations of Best Western Plus New England Inn & Suites

The chart above shows seasonality of prices for both our group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The best group/meeting discount shown is 16.1% in November 2018 and the highest average individual rate is $125 in the month of May 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus New England Inn & Suites in a month when rates are lower.

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